A few nights ago I stumbled across a story at Blu-ray.com that described a minor problem with Disney’s Pirates of the Caribbean Blu-ray release.
To be honest, I do not think I would ever notice the problem. I have not even watched any of my Pirates movies, but I figured what the heck, I need to get me some of that (replacement disk program). I emailed Disney and asked them to do the needful.
Less than 72 hours after I emailed Disney, I received the following email:
Dear Jonathan,
Thank you for your email. We have received your contact information and will be sending you a new Pirates of the Caribbean Blu-ray disc shortly.
If you have any other questions please reply with history to this email.
Thank you for your patience.
Walt Disney Home Entertainment Technical Support
06
Nice customer support, which is pretty rare these days.
